Noel Bruton How To Manage The It Help Desk: A Guide For User Support And Call Center (Computer Weekly Professional Series)
Binding : Taschenbuch, Edition : Subsequent, Label : Routledge, Publisher : Routledge, NumberOfItems : 1, PackageQuantity : 1, medium : Taschenbuch, numberOfPages : 372, publicationDate : 2002-04-08, releaseDate : 2002-04-08, authors : Noel Bruton, ISBN : 0750649011